Terms & Conditions
Guest Payment Conditions
All reservations must be secured with a valid credit card or another payment method approved by the Hotel. The registered guest is responsible for all room charges, taxes, fees, incidental charges, damage charges, extraordinary cleaning charges, smoking remediation charges, parking-related charges where applicable, and any other amounts incurred in connection with the stay. All rates are quoted in Canadian dollars unless otherwise stated and are subject to applicable taxes and fees. The Hotel may require payment, prepayment, deposit, or credit card authorization.
Cancellation Policy
Unless a different cancellation rule is stated at the time of booking, cancellations must be received by the Hotel no later than 3:00 PM local hotel time at least 24 hours before the scheduled arrival date. Cancellations received after this deadline may be charged a cancellation fee equal to one night’s room rate plus applicable taxes. Prepaid, non-refundable, promotional, group, event, or special-rate reservations may have different cancellation terms. Where those terms apply, they will govern the reservationion at the time of booking, before arrival, at check-in, during the stay, or at check-out.
